Bottin des ressources

The Québec Ombudsman seeks to protect the rights of citizens in an independent and impartial manner.  It examines complaints filed by individuals, companies, groups or associations who believe that they have been improperly or unjustly treated by a Québec government department or agency, or by a health and social  services institution.

It also receives complaints related to health and social service institutions, which are generally made as a second recourse. Services are free of charge and confidential.